I bought a pair of their famous boots, they were too big, I returned them and purchased a smaller size. I was charged for the return even though I purchased another pair!
Sleazy
The only reason I bought the boots is they are the only thing they actually produce in U.S.
Everything else is made mostly in China, meaning you pay $50.00 for a sweater they paid maybe $5.00 for.
Done with LLBean-do yourself a favor a shop local!
This company is NOT what they used to be!