By using Sitejabber, you agree to our Terms of Service and Privacy Policy. We use cookies for analytics, personalization, and ads.
We’re in this together! Learn how to stay safe during COVID-19 in our new guide:
The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter
We’re in this together! Stay safe with our COVID-19 guide
I ordered a new cell phone. The phone I received was not new. The battery cover would not close securely. The battery, although fully charged, ran down within a few hours. I emailed my complaint. I was informed that a new battery was being sent out that day. This was 7/6/16. That was 12 days ago. I received no answer to my follow up emails.