Thumbnail of user ellel5

Elle L.

Contributor Level

Total Points
81

1 Review by Elle

  • Lazada

9/12/16

How can I cancel an item that according to Lazada, has already been shipped. I really don't have money right now. It would be nice if you can inform the courier not to deliver the item anymore, if it's possible.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lazadap
Lazada P. – Lazada Rep

Thanks for letting us know about your concern, Elle. Please be reminded that we only have 6 hours to cancel our orders after it has been placed. After the given time has lapsed, we suggest that you may just call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. But no worries, we'll take note of your cancellation request. Good day!

Elle Has Earned 1 Vote

Elle L.'s review of Lazada earned a Very Helpful vote

Elle hasn’t received any thanks yous.

Elle doesn’t have any fans yet.

Elle isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user gabrielm696
2/23/24

I seldom had problems with lazada's delivery service before. However, in the past few months I...

Thumbnail of user judithl733
Judith L. reviewed Lazada
1/27/24

I have been a longtime buyer of Lazada products and had not encountered any delivery problems....