ellee9

Elle E.

Contributor Level

Total Points
83

1 Review by Elle

9/12/18

HORRIBLE - zero customer service. I thought my items (I ordered several dresses) would never arrive and could not get any confirmation on expected shipment. After multiple complaints by email I finally got partial shipment weeks and weeks after I placed my order, with the rest of my shipment in two other orders weeks and weeks after that. When the order took so long I did try to cancel it completely, to no avail. And since the balance of the articles arrived, I have been trying without success for them to tell me how I can return these articles (terrible quality fabric, inconsistent sizes, not like website page descriptions, etc.). The response I finally got was, "... can you tell us your normal size in US and the measurements of bust and hip and waist? Is it small or big for you? And pls send some pictures about the measurements of the items you received to us. We need to check with our warehouse. Hope you can understand". I do not know what this means, but what is clear is this company is a total scam. FACEBOOK SHOULD VET THESE COMPANIES A LITTLE MORE CLOSELY - do not be fooled like I was and stay clear. Now I am stuck with a half a dozen cheap looking, ugly and ill-fitting dresses.

Elle Has Earned 3 Votes

Elle E.'s review of Venidress.co earned 3 Very Helpful votes

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