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If there was a 0 star rating I would
If there was a 0 star rating I would have honestly gone with that. The way I've been treated by JustFab is disgusting and unprofessional. Any review that is over a 1 Star rating on here must be fake, or made by a colleague that works for them.
I've spent days/weeks/months trying to resolve a problem with JustFab I had been told I could return the clothes I ordered in exchange for my money back, as I found the clothes are so cheaply made and not worth even 1 penny of my hard earned money, to then being told I'm not aloud any of my money back but can only return my clothes for store credits (in which you HAVE to spend it on their cheaply made clothes, even if there isn't one thing that you find remotely eye catching or pleasing) I've had numerous conversations with different people that work for JustFab, over email, JustFab chat and on the phone and each of them have all told me different things. I was returned some of my money by a lovely gentlemen that understood my frustration, and understood that to not return my money it would be completely ridiculous (as it is my money after all). So I just want to say to anyone considering signing up to this scam do NOT waste your time!
Elle C.'s review of JUSTFAB UK earned 12 Very Helpful votes
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You don't deserve even a 1 star. I received the wrong size of shoes, I ordered size 8 not size...
Stolony money from your account! I was charged £39 each month for Nothing! Do not recomend at all!
Hello Elle,
First and foremost, we would like to apologize for any inconvenience we may have caused you as well as any miscommunication from our Member Services department that has led to your distrust in our business. Providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, we would like to learn more details about your case. Our team will be contacting you within 24-48 hours to further assist.
Best,
Ivy