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Ell B.

Contributor Level

Total Points
82

1 Review by Ell

  • LegalZoom

5/4/17

Paid for them to create an LLC. When contacting customer service for help I was sent from one department to another with no help. They filed my paperwork incorrectly with the state. I paid for upgraded attorney and licensing services. I received conflicting information from both. When I tried to get the matter resolved I was told I had used up my one phone call allowed with the upgraded services and I would have to just live with the conflicting information. RUN RUN RUN TO ANOTHER SERVICE PROVIDER!

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LegalZoom S. – LegalZoom Rep

Hi Ell, we're sorry about what occurred with your order and with your customer service experience. We'd like to hear more of your concerns & take the opportunity to make things right. Please feel free to contact a manager directly via help@legalzoom.com.

Ell Has Earned 2 Votes

Ell B.'s review of LegalZoom earned 2 Very Helpful votes

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