Ella J.

I received some financial help from a friend during this crisis, which was urgently needed. Or should I say PayPal received that money. And then proceeded to block me from withdrawing it. For weeks. Numerous contacts with their customer service didn't solve the issue (what exactly the issue was is still unclear), and in the end, they said I should simply refund the money to the sender and ask them to send it to me using a different service, not PayPal. So that's what I did, but what they failed to mention was that they'd keep a juicy cut for themselves because of their horrendous exchange rate policy. So that's it, I still haven't gotten the help that was offered, my friend also lost some money in the process, and PayPal happily keeps making money off people under circumstances like this. It's an utter and complete disgrace!