I was charged for two 1 year subscriptions in July in the amount of $790.98
I disputed one of them as it was a duplicate charge and I received 2 boxes in August. The dispute resolved in your favor, somehow HOWEVER I have not received *any* boxes since. So, nothing in September or October.
And, mind you, nothing was refunded.
So, I emailed your support recently and they said because I had disputed 1 of the 2 year subscriptions, I will not be refunded AND I will not be receiving the goods/services I was charged $790.98 for.
I'd like to bring this situation to your attention!
Their support said it's a policy of theirs to not send boxes and not refund anything if anything is disputed regardless of how the dispute is resolved.
So, now they have $790.98 of my money and I've only received 2 boxes from back in August.
WTF
That's an insane amount of money to steal from someone.
T*******
T*******