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Eliza L.

Contributor Level

Total Points
165

2 Reviews by Eliza

  • YumeTwins

11/11/19

I was charged for two 1 year subscriptions in July in the amount of $790.98
I disputed one of them as it was a duplicate charge and I received 2 boxes in August. The dispute resolved in your favor, somehow HOWEVER I have not received *any* boxes since. So, nothing in September or October.
And, mind you, nothing was refunded.

So, I emailed your support recently and they said because I had disputed 1 of the 2 year subscriptions, I will not be refunded AND I will not be receiving the goods/services I was charged $790.98 for.

I'd like to bring this situation to your attention!
Their support said it's a policy of theirs to not send boxes and not refund anything if anything is disputed regardless of how the dispute is resolved.
So, now they have $790.98 of my money and I've only received 2 boxes from back in August.

WTF

That's an insane amount of money to steal from someone.

T*******
T*******

  • TeeFury

5/8/17
Verified purchase

Ordered a XXL for extra room & in case of shrinkage. Received one labeled as such but it fits more like a medium. Labeling says it is junior sizing... when I ordered it I selected 'fitted womens'.
But the actual shirt's labeling says 'junior', like it's kids clothes.
Suuuuper disappointed. :(

Eliza Has Earned 5 Votes

Eliza L.'s review of YumeTwins earned 5 Very Helpful votes

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