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Eliza G.

Contributor Level

Total Points
84

1 Review by Eliza

  • Booking.com

9/7/16

I am being charged by Booking.com for a full stay at a hotel in Puerto Rico because supposedly I never cancelled my reservation. It's worth mentioning that I never went to the hotel and I DID call them to cancel my booking. Charges incurred are about $500. Yes, it is very pleasant to see a charge on your credit card statement for something that shouldn't have been there to begin with. Now the wonderful process of claim disputing begins. Thank you Booking.com, you guys are awesome. Too bad I'm required to grant at least a 1 star rating.
Oh and by the way, yeah, it makes total sense for someone to NOT cancel a reservation for something they have no intentions to go to. Your logic is truly remarkable!
I would not recommend using your services even if you were the last booking website on Earth!

Tip for consumers:
A tip? Simple. DO NOT USE THIS WEBSITE

Value
Quality

Eliza Has Earned 4 Votes

Eliza G.'s review of Booking.com earned 4 Very Helpful votes

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