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I am appalled at the lack of customer service I have received from Secret Sales. Multiple attempts at emailing and I have made 3 difficult (due to communication issues) phone calls to the helpline. Despite requesting confirmation in writing on the current situation I have yet to receive a reply.
I have ordered and paid for the item, recieved confirmation of the order but not received the item. Even tried to have the item resent, but have had no communication from the team. Something which should be a simple online purchase has been impossible!
Elizabeth W.'s review of Secret Sales earned a Very Helpful vote
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Empty.
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