Member since October 2012
- Reviews 1
- First to Review 0
- Very Helpful 0
- Funny 0
- Fraud Buster 0
- Great Find 0
- Well Said 0
- Thank Yous 0
- Fans 0
- Profile Views 266
Summery: Item ordered on 10/1/12 never received. There is no telephone number and I was unable to speak with a supervisor. I was given deceptive information by customer service. I was told that it was impossible to cancel order, even though it has still not been sent out 2 weeks later.
I ordered headphones on 10/01/12. I received conformation and payment was taken on the day. On 10/12/12, I tried to access tracking information as I had not received the headphones yet. There was no information at all about my order on my account. I contacted customer service via e-mail, and was told that there was a problem in the warehouse and items had not shipped yet. When I wrote back for more complete information, I received a notice that the items had shipped, but there was a system problem. When I again asked for information of when it was sent and when I would received it, I received an email with a UPS tracking number from that day , but item was actually received by UPS. When I asked to cancel my order and be transferred to a supervisor, the customer service rep wrote back that there was nothing that could be done. They have no number to speak to anyone.
Elizabeth hasn’t received any votes.
Elizabeth hasn’t received any thanks yous.
Elizabeth doesn’t have any fans yet.
Elizabeth isn’t following anybody yet.
Similar Reviewers on Sitejabber
Late 2012, I ordered a point and shoot camera from Bens Outlet. It took several weeks to get it....
My order apparently doesn't exist. $#*! you ben