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Elizabeth s.

Contributor Level

Total Points
81

1 Review by Elizabeth

  • LightInTheBox

11/29/16

Ordered shoes they didn't arrive they reordered them 19the November they told me still havnt received them they have my money but I have no shoes there is no way I can get in touch with customer services because they have got rid of all my corespondence I am so angry it was the first and last time I will ever use them again

Tip for consumers:
Don't risk it

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LightInTheBox F. – LightInTheBox Rep

Dear Customer,

We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13962073

Sincerely,
LightInTheBox Customer Service

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