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I purchased two pairs of shoes and unfortunately the shoes did not work nor fit. So I followed all instructions of returning the shoes and received an email stating my refund will arrive within 5-8 business days. I looked on my bank statement and only received a partial refund. Called customer service and they stated I will only receive a refund of the shoes, not the taxes or shipping and handling I paid for. Never will I shop with this company again, what a rip off!
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I placed the order about a month ago and still have not received the product.
Hello Elizabeth,
We sincerely appreciate the feedback you shared. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle