I'm in the process of disputing my pending charge for $509.41 for comedy tickets because I thought I was calling and booking directly through the venue due to the company name being "Box Office Ticket Sales." After reading through multiple negative reviews, I discovered that they're a third party company. I found the Straz Center website and was able to secure two balcony tickets for $126 (even better than what they were offering). According to the other reviews, this company is a scam. Some customers never even received their tickets! They should be ashamed of themselves, overcharging people and not delivering as promised. My credit card company will be in contact with them on Monday. I called and spoke to customer service in which the lady replied, "when you're on hold, you're advised you aren't calling the venue directly." Are you kidding me? I was never placed on hold throughout the call! Box Office Ticket Sales is refusing to issue a refund. I'm not sure how these people sleep at night, charging five times the face value of tickets and impersonating venues directly! Total con artists! Stay FAR away from them!