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Purchased xtra firm Queen mattress and it's awful can't be a new mattress has dips and sags in the mattress. Want refund all I'm getting is the run around sales person is Elissa on chat. I've been trying to reach her and it's been 2 weeks and she still hasn't returned my call. I want my $828.00 refund. Elissa popped up in chat on Gardner White website. I want a refund so I can purchase a real mattress. Entire sales Dept etc is a joke NEVER AGAIN!
Elizabeth M.'s review of Mattress Firm earned 5 Very Helpful votes
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