Elizabeth J.

I ordered a dress for my graduation ceremony this Saturday to ship within 2 days but it turned out that my dress would not come before Monday, two days after the graduation ceremony. I contacted customer service and they said they could not do anything and it was not their fault. I $#*!ing registered for the 2-day shipping option and I ordered it like last Friday. They have 7 days to process a 2-day shipping order and they failed and the screwed my graduation. And now I could not cancel the order and they said I had to contact USPS by a 20-digit tracking number. The customer service person was very mean and unhelpful and not empathized. I will never purchase anything here!