I seem to never be able to receive my gift card after reaching the cash out amount. I was told my help ticket was "solved" when supposedly they resent my gift card. I verified my email address check all my junk and did all the other so called solutions. I can get junk email from them everyday but never the real important email like my cash I deserve. It is such a joke and total waste of time! Don't bother and if they say to reach out to them get ready for little to no help.
Hi Elizabeth, we are sorry to hear you had a poor experience. It is always our intention to provide our members with a positive and streamlined experience and we are sorry if we missed the mark. Feel free to email us again with the subject line "Attn: Management" if there is anything else we can do to assist you. We hope to surpass your expectations in the future!