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I have seen many reviews where this same issue has happened. This site is a scam? My flight changed after I paid and booked a rental car. I called to get it fixed immediately only to find out it was going to cost $900 more! So the site says free cancellation in 24 hours. But I got charged another $100 to cancel on top of the almost $600 I already paid. I got a run around about the $600 refund! I guess I will have to call my card company to get this resolved and report this to the Better Business Bureau and the consumer affairs. This company has ruined our Thanksgiving travels and they dont seem to care. Still not sure about getting my money back!
Elizabeth H.'s review of CheapOair earned 2 Very Helpful votes
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Elizabeth, we offered a flight that was less expensive, but the dates were different than you originally requested. We do alert our customer's in several areas that you have chosen alternate dates and saved $$$ do you want to continue. Unfortunately this was over looked and the off dates were selected. We do offer 24 hour cancellation with a refund from the booking date, but you contacted us weeks later, therefore the fare you purchased was way more expensive. We do apologies for the inconvenience.