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ELIZABETH G.

Contributor Level

Total Points
80

1 Review by ELIZABETH

  • Dot & Bo

1/4/21

I GOT THE WRONG SIZE AND COLOR OF BED FRAME AND THEY REFUSE TO PICK IT UP AND EXCHANGE IT FOR THE SIZE AND COLOR I NEED. CAN'T GET ANYONE LIVE TO TALK TO AND JUST GOT A RESPONSE BY EMAIL STATING THEY WERE SORRY BUT TO RETURN IT. THIS IS A VERY HEAVY ITEM AND I AM A FRAIL ELDER AND TOLD THEM SO. I REQUESTED AGAIN TO SEND CORRECT SIZE AND COLOR AND THEY INSIST I CHOSE THE WRONG PRODUCT. THEY DON'T GIVE A $#*!. CUSTOMER SERVICE SUCKS. DONT BUY THEIR PRODUCTS PLEASE.

Tip for consumers:
PLEASE READ EVERYTHING VERY CLEARLY THEIR ADVERTISING IS DECEIVING

Products used:
GOT A BED FRAME WRONG COLOR WRONG SIZE

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