I purchase a pair of Christian Louboutins from christianlouboutinshoeshop.com that uses this ECPSS site. The shoes arrives yesterday, but they are counterfit, duh! I've been e-mailing back and forth before the shoes even arrived asking if they were authentic and was assured they are. Then I got smart and contacted Louboutin and they said that all of their shoes are made in Italy. I quoted to the customer service girl, "Betty" and copy/cut/pasted the response from Louboutin. She said that I would be a refund minus 10% poundage, whatever that is and that ECPSS is a reputable site who would do the refund. I'm afraid I'll never get my money back. I feel like such an idiot!