Elizabeth D.

I never pay attention when I order from EBATES. Who remembers to write down the amount of the hotel, keep the "order confirmations" etc? Once I come back from vacation or order an item online, I check my credit card statements - I shred all these confirmations.

I ordered something this morning at Bed Bath & Beyond. I ordered via the Ebates site. And, yes I got the credit to my account. But, here is my point, it reminded me that I had NOT seen a check from them in a while. So, I logged onto my account and low and behold, the only thing that was posted was that mornings BB & Beyond credit. I rented a car, and stayed at several hotels and Bed & Breakfasts a few months ago all booked via the Ebates site. Honestly, I was on hold for about 15 minutes and I could barely understand the person at the other end of the phone. I was told however, that since Budget Rental added more money on to my existing booking - that made the ebates credit NULL AND VOID. HUH? Although the customer service person had a copy of my hotel stays she wanted me to provide order confirmations. Why EBATES is doing this and how much more money did they fail to credit back to me - is anyone's guess.

While the representative was a nice person, and agreed to issue me a check for the hotels that were staring at her on her screen, the question is why wasn't this done automatically by Ebates. So, pay attention to what you spend and what they actually send you. I am out the Budget Rental car though which was a hefty amount.

How do you return this junk?

The color of one blouse looked nothing like the picture and even using their measurements it doesn't fit. The other has a sewing defect in it. I want to return them but don't know how as no one seems to respond.

Thanks,
E. D