Please please do not buy from this company - if you have received the same shocking service as I have please report to trading standards and, as will probably be necessary, issue a small claim. It is not extreme to say they are now thieves and should not be allowed to continue to trade. Shower and tray worth £350 returned as agreed via their courier in July. Still no refund. Absolute blatant lies on the phone and no email or letters responded too.