When I first saw this site I thought it was great. The saying "you get what you pay for" was never more true than this site. After receiving a few orders I realized the items just aren't really worth it. THEN... I get a $843.39 dollar taken out of my account. It came from the same place Top Hatter is located. Trying to get my money back has been a nightmare! If you enjoy this site, I would suggest getting a prepaid card with only the amount of money on it that you are willing to loose. It is NOT a secure site.
Hi Elizabeth,
If you are unhappy with your purchases you may request to return the item within 30 days from delivery date. Full details on our Return Policy can be located in our FAQ here: http://tinyurl.com/h7xokwj.
In regards to the charge on your account; please know that this charge is not associated with Tophatter. It is our hope that your bank is able to help resolve the issue with you in a timely manner. Please review our Payment Security details here: http://tinyurl.com/h82gdgf.
For a thorough review of your account in this regard, our dedicated customer support team are happy to help. Reach out to us via email here: http://tinyurl.com/j8eo7hu.
Thank you for your patience and understanding,
Felicia