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Elizabeth C.

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1 Review by Elizabeth

Pottery Barn

  • Pottery Barn

“5 Phone Calls and an Hour Later”
2/15/19

Purchased Owen Pedestal table and it's falling apart after a few months of incredibly light usage. After contacting PB, communication has been a complete struggle. After 5 different phone calls today, I am left to wait for 72 business hours for a manager to address my concern. Horrible customer service from a company that prides themselves on quality. Quality is not only found in your products, but it's also found in your people. Get it together Pottery Barn!

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