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Elizabeth C.

Contributor Level

Total Points
89

1 Review by Elizabeth

  • 1-800Wheelchair.com

7/16/17

Ordered a chest support for my son for his wheelchair. On julyn4th weekend.
Still waiting for it, the item was out of stock, I was not informed of this.
I have had to call customer service back 4 times after being promised they would call me following researching the order.
I need this item so urgently at this point for travel to with my son, I have very little faith in this company. Every time I ask to speak to a supervisor l there is no one available, I don't even think the customer service is located here in the US.
I feel ripped off and have no confidence in receiving this item in time.
I also plan to contact the Better business bureau to make a complaint.
Very disappointed and very very angry at this point.

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Joseph P. – 1-800Wheelchair.com Rep

Hello... I'd like to help you resolve this ASAP. Please email me your order number and I'll make sure you get an update first thing on Monday. darren@1800wheelchair.com

Elizabeth Has Earned 9 Votes

Elizabeth C.'s review of 1-800Wheelchair.com earned 9 Very Helpful votes

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