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Elizabeth C.

1
Level 1 Contributor

Contributor Level

Total Points
247

3 Reviews by Elizabeth

  • Quadratec

8/15/22
Verified purchase

Very pleased. Bf was overjoyed. Fits well and is easy to put on

Reason I chose this business:

Rated highly by jeep people

Quality
  • Sparkpaws

11/25/21

My pit always gets cold in the winter (45lbs). I ordered the 2xl, and it fits really well. I got the cotton candy hoodie. I love the quality, and am going to order again today

Value
Shipping
Returns
Quality
  • MyHeritage

5/26/17

Saw an ad on facebook for this site, and started the application process. It asked for a phone number to call to confirm membership, and as I did not have service at my house, I did not use complete the application. So imagine my suprise when I found i was charged full a year's worth of service. And no refund when I told them I never finished filling out the application. I was pretty much told well sucks to be you. 100% Scam don't waste your time. This company is utter shut. I am so annoyed to have been scammed out of money for a site I have never used.

Thumbnail of user deanp12
MyHeritage S. – MyHeritage Rep

Dear Elizabeth,

I am shocked to read about your experience with myheritage in purchasing a membership.

I can assure you that we never aim to scam anyone and your feedback is very important to us.

In completing a purchase we need one to fill out the credit card details but just for contact reasons, one is prompted to confirm their telephone number.
But confirming a telephone number doesn't necessarily confirm the purchase, it only confirms a user's contact information.
Confirming a purchase is actually done when receiving an automatic e-mail sent to your e-mail address once you finish filling out your credit card details for the subscription.

It is also important to know that as well that our terms and conditions clearly read that "If you are not satisfied with your purchased plan you may request a full refund by contacting Customer Support within thirty (30) days of the initial purchase date of the subscription"

Therefore, please e-mail me at rafael.vipsupport@myheritage.com so I may see about refunding your order by all means.

Looking forward to your reply

My best to you
Rafael
Myheritage

Elizabeth Has Earned 7 Votes

Elizabeth C.'s review of MyHeritage earned 5 Very Helpful votes

Elizabeth C.'s review of Sparkpaws earned a Very Helpful vote

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Thumbnail of user jerroldh18
3/18/24

Seamless purchase process with a very quick delivery.

Thumbnail of user williams7092
3/18/24

Super folks, helpful and very knowledgeable. The website itself needs work.