I don't remember when I called the television ad number, but my account was charged on April 14. It was at least 2 weeks prior that I had called. They advertise $9.99 and free shipping. The phone number is 100% automated, and it turned out was only 9.99 if you ordered 10 units. As the number you ordered went down, the price went up. I don't recall what it was for 1 can, but maybe $14.99, so I must have paid shipping, too, for a total of $23.90.
When I was on phone with the machine and after I put my info it, I was told my card had been declined and to put in another card number. I hung up. Then, thinking that was the end of it, I didn't give it another thought until maybe 2 weeks later they charged my account. (Yes, the one that I was told had been declined. Sure glad I didn't give them another number.) I immediately googled for a customer service number, called and agent said that I would have to email *******@bulbhed.com, which I did right away. I reminded them of my "declined card," insisted they cancel the order and refund my money. Never got a reply. Five days later I resent that email; still no reply. Then yesterday the package came. I advise anyone to avoid this company. I have bought Purell hand sanitizer at my grocery store (ask pharmacist) and at Walgreen's, also have to ask as it is not on shelf. Grocery store was $2.79 for 6 oz.; pharmacy was $1.89 for 2 oz.
I have not used this yet, so I can't say anything about the product. But I sure don't like being ripped off.