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A few years ago, I purchased two map prints. Now I'd like the frames. I went back online to purchase the frames. Not only will Art.com not sell you the frames after you've purchased prints (you have to buy all at the same time), but I see that the prints now cost a fraction of what I paid for them years ago. I paid just under what prints + frames now cost, for prints only. I wrote to customer service stating my disappointment on both points. They still won't sell me just the frames. I was gouged and still don't have frames. Insult to injury. I can't shop here on principle.
Tip for consumers:
Buy frames at the time you buy prints. Be prepared to get gouged on price. Be prepared for zero flexibility from customer service.
Products used:
Giclee prints
Elise W.'s review of Art.com earned 3 Very Helpful votes
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We spent $200.00 on art work. All the prints were low quality. They were wrinkled beyond fixing...
