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ELISA E.

Contributor Level

Total Points
81

1 Review by ELISA

  • Pet360

8/9/17

Reading all the recent posts June-Aug of Pet360; I am asking if others just started with recent issues with pet products quality, delivery & customer service? I have been with 360 for over a year with scheduled food prescription maintenance. I noted today that it is now CHEWY.COM. Needed to call as auto ship didn't transfer to their software & Customer service (David) to arrange my multiple prescription feline foods. They will contact my vet for a new order and delivery arrive by Saturday. The service was fantastic & David very helpful & had patience to stroll along during process.

Tip for consumers:
you must open an account with Chewy (new)if you were a 360 autoship. orders over $49.00 free shipping & DELIVERY 1-2 days. 24/7 customer service

Service
Value
Shipping

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