I called Rightio because I needed a plumber to repair a shower. The plumber came and changed the cartridge. I thought the problem was resolved, but it wasn't. I called again Rightio. They arranged an appointment with another plumber, who did not turn up. They booked another appointment and again he did not turn up. He came the third time and told me that he had to change the whole piece of the shower, he took a deposit to order the piece and left. They booked another appointment, he did not turn up, he did not call to advise that he was not coming, nobody from the office called. I tried several times to call the office, but there was only the answering machine. What a waste of my time and what a waste of money!