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Livraison trop longue, mais des produits qui font plaisir, sac à main conforme aux descriptifs. Sur deux colis un est arrivé au bout d'un mois, l'autre produit perdu! Il a fallu que je leur demande un numéro de suivi pour finalement s'apercevoir que le colis est perdu.
Elisabeth B.'s review of NewChic earned 2 Very Helpful votes
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Dear Elisabeth,
Thanks for your order and we are sorry for the inconvenience.
The delivery time depends on the countries and the shipping methods. Please check here. https://www.newchic.com/shipping-methods-hc160.html Business days means that weekends and holidays are not included.
Once your order has been shipped, you will receive an email update via your registered email address. Please kindly check, spam included as it may be there. Besides, you can track your order if you have chosen the shipping methods with the tracking number.
Also, you can log in Newchic account and check order status in Newchic website: My Account -- View Order -- My Order -- Order Tracking. https://www.newchic.com/account/orderlist.html
Any questions, please contact our customer service. https://www.newchic.com/Contact-Us-hc10.html. We will do the best to help you.
Best Regards,
Newchic Team