Eli H.

Contributor Level

Total Points

1 Review by Eli


So, I was looking for a highwaisted bathing suit for both my daughters. They had cute varieties of all types of bathing suits. So, I thought it was a good deal, not the best price, more on the higher end, but alright. So, I go and my daughter researches it, and ends up across the Return Policy. So, she tells me about 'no returns, refunds, but store credit and exchanges.' So I contacted the Live Chat available on the website, sending measurements for my daughter to make sure the baby size fits her. She's 6 and it states the baby size fits 2-8 year olds. So, I got the one she liked the most, design named ' Mint Polka'. I ensured that this swimsuit would fit my younger daughter by chatting them through their live chat, messaging them my daughter measurements again and again, once a day for about 3-4 days. I also messaged the number available on their site, sending measurements VIA TEXT and asking are they sure it would fit. They assured it would definitely fit her, and to this day I have proof of that. Then, I couldn't forget to get one for my oldest daughter, for it was her idea to get high waisted swimsuits. So she picked the style she wanted, and multiple people took her measurements as did I, and it matched perfectly with the measurements provided on their website. (this website runs on a one size fits all size chart) So, my girls excited, we wait 1-3 business days for the swimsuits that were sent my USPS. They finally get here, after 5 business days, and I open them at my office. First off, the swimsuit for my oldest daughter looked huge, even with the measurements matching those on the website... and so now I text my daughter and she assures its probably wider at the hips for the high waisted effect. Now I open the smaller package containing my younger daughters swimsuit. It looked extremely SMALL. So, I say it said ages 2 -8 so, i'll go with it. Then, my daughters go to try on the swimsuits, and my older daughters swimsuit bottoms were extremely big as I had pictures, she was able to stretch the waistband entirely. I figured it was nothing a bit of sewing could not do. Then my younger daughter tries her swimsuit on and that swimsuit was made for a 1 year old. Now, my daughter has a large backside, and I figured her backside would be a little tight, but I mean she couldn't pull it up her legs! I mean come on! So, I decide to message them on their website, and they come up with ' Well, that style usually runs small. How old is she.' So, I was shocked to hear that because while I waisted valuable time researching the website ( which had no visible reviews) and messaging the employees, all of them seemed to reassure this style and the measurements I recorded and sent to them, would completely fit, without a doubt. So, I was hooked, at that moment. But now the operator was telling me the style would be small? So, I got irritated, and stated what their employees told me, and what it said on her website. 'Ages 2-8' I understand that everyones frame is different, but it said ' fits small to large frame' and it said nothing in the description that that design would run small. So, at the end, they really didn't do anything about the poor employee assistance, and gave me store credit. Which I told them I didn't need because NOTHING FITS MY DAUGHTERS. But they clearly didn't understand that. So, still angry, i decided this site needs a review good or bad... and unless they step their game, I will never order from this site again.

Eli Has Earned 4 Votes

Eli H.'s review of Phamousgirls earned a Fraud Buster vote

Eli H.'s review of Phamousgirls earned 3 Very Helpful votes

Eli hasn’t received any thanks yous.

Eli doesn’t have any fans yet.

Eli isn’t following anybody yet.