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Elie D.

Contributor Level

Total Points
88

1 Review by Elie

  • CheapOair

9/5/16

I booked my flight last evening at 7:16pm and waited for my ticket purchase confirmation. After receiving no follow-up email, during the few minutes I was promised I figured it would get done soon.
I am now on the phone on hold for about 20 minutes waiting to speak to a supervisor because my tickets are $350 dollars more than what I originally had booked and I have to pay the difference or else I cannot fly and do not have a ticket. I received an email at 1:30am telling me my fares have gone up by $350, I should be sleeping by this time not stressing about paying almost an extra 400 dollars. I am lucky I checked my email now and that I didn't show up to the airport and not being able to fly... I am still on the phone waiting now and it has been 39 minutes so far. So far this website is no good, so stay away! Update to follow..

Service
Value
Quality
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CustomerService C. – CheapOair Rep

Customer booked a trip on Sept 3 for a trip to Beirut, for same day travel. The airline Air Frances flight had soldout the fare that the customer had booked, therefore they did not honor the cost. With the last minute travel, the airlines are suppose to update their availability in a timely manner, but at times there are delays due to all travel agencies, including the airline are all pulling from the same inventory and can take time to update. Customer canceled the booking and due to same day travel, we were unable to find a comparable flight.

Elie Has Earned 8 Votes

Elie D.'s review of CheapOair earned 8 Very Helpful votes

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