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The differents staffs who answered my phone calls promised to resolve the problem but nothing happened! A man was rude and insisted that they sent mails which did never came. The same man talk about paying them 1000 euros to resolve the problem "change of one mistake spelling." At the end I myself called the 3 different airlines to fix the problem! English 24 hours telefon calls goes to their office in India1
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This is the worst place to buy anything from. I paid $375 to get a credit of $934 and never got...
Hi Elenor,
Thank you for your message regarding the name correction. I'm sorry to hear that the name has been misspelt as a result of a human error.
Whether a change is possible and the cost of it depends both on the airline and the type of ticket purchased as rules vary greatly. Most airlines charge a standard fee (normally per person per flight) for changing your flight, plus any difference in price.
As far as I can see in our system, our dedicated team has been trying to reach you on your number but they are unable to reach you.
Please note that since there is an amendment fee to pay for the change, it is necessary to talk to you by phone.
I've asked them to call you after 6:00 pm today, or please advise when it would be the most suitable to talk to you.
Kind regards,
Bravofly