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1 Review by Elena




I finally received my product. I ordered a replacement filter for an undersink GE smartwater system, a rubber ring, and the tool used to loosen the filter. It took close to a month for the filter and ring to arrive (they just delayed shipping and then shipped it using the slowest cheapest "fedex" possible. The wrench was backordered and I heard nothing for weeks. I had to call to get a status then was told "Oh it's in the warehouse, we'll ship it next week." You guessed it -- another two weeks before it arrived. They should be more honest and change their name to "Filters at Some Point in the Distant Future" ...

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