Elena P.

I didn't receive my package until 2 weeks after the "return must be postmarked by..." date, so I physically wasn't able to try things on and return things before the return deadline. Yet the store won't honor my return! Worst customer service ever. Will never shop here again and I advise others to avoid if they value being respected as a customer.

Their customer service is HORRIBLE! I called in November regarding a return. It is now end of JANUARY and they STILL haven't gotten back to me. Every time I call I'm told I will be sent a return label within 48 hours and every time nothing happens. I called and asked to speak to a manager - was told I would get called back. Wasn't. These people are horrible. This service is horrible. I will never shop here again and I will tell everyone I know not to shop here. You suck Bluefly! The worst.