I made a movie using Kizoa software but had trouble burning it onto DVD using Kizo-Player. I called Kizoa customer service center but it was before office hours. Even though I did not leave any message, my phone call was returned within couple of hours same day which usually does not happen these days. After I explained my issue, they tried to help on the phone first but then sent me an email with very detailed instructions of how to uninstall and reinstall Kizo-player. The email also included plan B, which offered a link to. Iso file of my movie with once again very detailed instructions. I finally was able to burn my movie onto DVD with no issues whatsoever! Thank you Kizoa team for being so proactive and being so patient and attentive to your customers needs! Awesome software and even better customer service! I am a very, very happy customer!
Thanks for taking the time to share your experience, Elena! I am glad that you are happy with the service and with Kizoa!