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elenah75

Elena H.

Contributor Level

Total Points
260

2 Reviews by Elena

6/9/21

After my horrible experience with my ticket purchase to Zoo Tampa I received a call from Richard S and he was able to resolve the situation immediately!
I am truly thankful and grateful that he was able to get my refund processed immediately as he promised. If you ever have issues with Ticketsatwork he is the person to speak to!
Thank you Richard!

6/4/21

I purchased tickets to Zoo Tampa. I never received my e-tickets to enter the park. At arrival I had to pay out of pocket to enter the park with my family. I had planned to enjoy our day not deal with this! While at the park I called for my refund and 8 hours later I am just giving a BS run around!
Im told that a refund has to be approved and it will take up too 48 hrs! Still BS! Do Not Ever purchase anything from TAW! They will steal your money and not care! I will not wait months to get a refund I am going to make sure they do NOT keep my hard earned money! I will contact the BBB and my bank as well!
Beyond Angry
E. Huggins
Order number 21424855

Service
Value
Shipping
Returns
Quality
pedroa162
Quality A. – TicketsatWork Rep

We apologize that occurred and as a 3rd party we indeed need to reach out to the partner to see about a refund. We did indeed check the order and was able to get you a full refund. We even had a manager reach out to you today personally over the phone. Thank You.

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