I ordered items on the 21st of May, it is now the 31st of May, I have called in 3 time to check on them. I was told that someone made up a packing slip, but never shipped them. I was not told we are sorry and will see that they go out right away.
I was told they would credit my account for the items. I did not want credit I wanted the items. If you make a mistake clean it up. This person should be fired. I have had an account with J C Penney since 1967.