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Eleanor o.

2 Level 2 Contributor
  • 5 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Health, Food & Drink, Home & Garden

Member since October 2019

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5 Reviews by Eleanor


I ordered a non-prescription sunglass on their site and it took them 10 days to respond to me regarding the status of my order. Unfortunately it has been another week now and no details of shipping. It is still "in process". It's a non-prescription glasses so what are they processing? They should be honest enough to say they are out of stock so consumers have the option to proceed with their orders or not. I should have just bought it at Macy's.

James S. – GlassesUSA Rep

Dear Valued Customer,

We’re sorry to hear that you experienced difficulties with your glasses order. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. We know that you are disappointed, and for that, we do apologize.

We are reviewing the status of your order and will update you promptly.

Our apologies, again, for any inconvenience.

Yours truly,


I ordered from them and is supposed to be delivered May 6 but until now, there was no email regarding my order. I tried contacting them but they do not have any contact number. This is unacceptable!


I ordered from them for delivery via grubhub at 8:02 pm and they kept on changing the delivery time. After 2 hrs of waiting, they just cancelled the order at around 10:05 Pm. They could have just cancelled earlier so I can still place an order from another place. This is really unacceptable behavior and I will never order from them again!


I ordered at El Loro Mexican resto using grubhub at 8:02 pm and they processed right away the payment but they kept on delaying the delivery time. They kept on changing the time until it's almost 2 hrs wait and they have not delivered it yet. It's almost 10 pm now and they again posted that it will be delivered between 10:05- 10:15 Pm. This is unacceptable!


I ordered canvas photos in different sizes from this company and they all look amazing, light in weight, good quality and fast service (2-3 days). Compared to the other two companies that sells the same products, so far canvas discount is better. Their towels are also good, quality wise but it takes few more days to arrive.

Canvas D. – CanvasDiscount Rep

Thank you for your honest review. We're sorry about your experience and would like to solve your problem. Please tell us your order number.

Eleanor Has Earned 1 Vote

Eleanor O.'s review of waifair.com earned a Very Helpful vote

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I'll see when I get my glasses


Love the fact I can try them for a bit...