We placed an order for a hoodrange and days passes by we are waiting for an order confirmation, i would check status and said processing, almsot a week passed by and i decided we were going to order somewhere else, called to cancel our order at 8am they said we would get an email confirming such, 4 hours passed by and still nothing decided to reach oit to them again, for them to say it hasnt been done yet and i would get an email when they do! Whats so hard sbout cancelling an order? Do not buy from this company, horrible customer service