Used to be fun. We used to enjoy going to the Saturday preview, the staff were always so friendly and informative. No preview is advertised anymore and the warehouse is in chaos. On our last pick up we couldn't find help, we walked to the back entrance,(further chaos) where we were yelled at by a scary looking woman because my wife placed her purse on one of the tables while she tied her shoe, we left in shock and never picked up our planter.
Over the years we've spent a small fortune, we always picked up never shipped.The descriptions and photos don't seem as good either, your left doubting the items condition and good luck trying to ask customer service.
We are noticing other auction houses are opening in our area so its not all bad.