I'll keep this short and sweet... I never write reviews, or should i say on rare occasion. When something is awesome or horrible. Wedding wire are crooks. They send fake leads so that appears that interested clients are inquiring. But the emails, names, and even inquiries are severely suspect. For example, one of my businesses is a spray tan company and the other a store. Since there are no specific categories for spray tan or bachelorette venues. ( I have a european hosiery store) they placed me in make-up and wedding venue categories. But make no mistake it says only profile plain as day and in the title of my business what I do. I got inquiries asking for make-up and if I could fit long banquet tables in my store. Even thought the profiles/storefront was very detailed. I highly doubt a bride or wedding planner is completely misreading entire listings. But somehow I kept getting these bogus leads. Really there were only three or four in 4 months. That's how lazy and much of a scam wedding wire staff is. I called the company to complain and cancel to which they told me I would have to remain in the deal for 6 months. Even though the rep assured me it was risk free. They do not offer your money they do not call back, they have no customer service line, just a email and bogus voicemail. Seriously! So now I know what those mysterious $400+ a eek work from your house jobs are. They are people like the wedding wire reps and account executives. Scam artist. I am filing a complaint with the better business bureau. It is now my mission to get this site closed! BUYER BEWARE
Hi Elana,
Thank you for sharing your feedback with us. We certainly never want our listed wedding professionals to have a negative experience in any way. We would love to answer any questions you may have about your account and help explain the category options we have available to help clear up any confusion causing users to submit leads for makeup services. WeddingWire does not submit fake leads of any kind and we are sorry to hear that you have not seen much success with your listing yet. Since the wedding season lasts from 12-14 months, it can be difficult to see the results you are looking for after just a few months.
When you have a moment, please send us your account information via direct message or to support@weddingwire.com so that we can get you in touch with your personal Customer Success Representative. Their role is to help you get the most out of your advertising and make sure that you are reaching as many engaged couples as possible. We look forward to hearing from you!
-Lauren