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Elaine P.

Contributor Level

Total Points
113

1 Review by Elaine

  • Floryday

9/4/20

First problem: I ordered two dresses on 5/17 and received 7/23/20! I needed the dresses by 6/25. I never got an email stating the date of delivery. My card was charged on 5/18.

Second problem: Their website LIES about returns to warehouses all over the world. They only have one in CHINA! You will have to pay international mailing charges to return any items. The cost to return it to China was more than the cost of the two dresses.

Third problem: material is cheap and flimsy.

Tip for consumers:
This is a Chinese company that gets cheap mailing rates to the United States, but the US post office underwrites those cheap rates. We do not get the same rates when we return the package back to China.

Products used:
none. I no longer needed the dresses.

Service
Value
Shipping
Returns
Quality
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Floryday F. – Floryday Rep

Hi Elaine,

Please take our deepest apologies for all the problems you encountered. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us.

We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber + your order number". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Elaine Has Earned 33 Votes

Elaine P.'s review of Floryday earned 33 Very Helpful votes

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