Classpass is one of the worst apps that I had. First, without any warning Classpass starts your membership and charges $79 to your bank without any warning. The classes that are available on the app are also very subpar. I signed up for a crossfit class and it was in the middle of an industrial area literally connected to a food manufacturing company and the area was very sketchy. The actual gym itself was also in a bad condition. I think that they don't vet the studio partners. As a result, I did not attend the class and I got charged $15! I basically got charged $94 unwanted. Be careful when using this app it tries it best to scam you!
Hi Elaine, thanks for taking the time to share your feedback. As a friendly reminder, ClassPass is a monthly subscription service that auto-renews each month. We note this during the sign up process and in our confirmation emails. We're sorry to hear about the frustration with your class as well. Please send us an email to http://classpass.com/contact we'd be happy to see if there's anything we can do to help.