Elaine B.

Local Flavor deserves each and every one of the poor, poor, poor, poor reviews that have been posted about them!

I purchased three Local Flavor certificates for a pizza restaurant I really like. One was to expire at the end of this month and the other two sometime in the future. I learned that the restaurant was temporarily closed due to do some remodeling and would not be open until after one of my certificates expired. I left several voicemail messages and never had a call back. I sent them an email and explained the situation and indicated that I had 3 certificates for the restaurant and that I wanted to get my money back for ONE of the certificates... the one expiring during the time the restaurant was going to be closed. The idiot CANCELLED all 3 of the certificates! I blew a gasket and explained that THEY had obviously had not read my email asking them to refund me for just the one certificate and that since it was THEIR error, I needed the other 2 certificates re-instated. The representative (Jackie K.) became quite rude in our communications and told me that once cancelled they cannot reinstate a certificate and I will need to buy new ones. Unfortunately the restaurant is no longer selling them because they have had nothing but problems dealing with Local Flavor, so I am SOL. I will NEVER buy from them again.