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I understand that there's often a ~3% fee for credit card transactions (although I would like to hear that crowdrise has negotiated with credit card companies to reduce these fees for charitable donations), but where exactly is the additional 5-6% going? That seems like a very high fee for simply "processing" a donation. I'd like to see a clear explanation of what you guys are doing with your fees. People making donations on your side aren't doing it to enrich the middle man.
Eiling Y.'s review of CrowdRise earned 7 Very Helpful votes
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Hello, I am leaving this review here in case there is a Christmas angel in this corporation which...
Hey Eiling,
Thanks for the comment and I can definitely help explain all of our fee structure details for ya.
We offer fundraisers, charities and events on CrowdRise a pricing structure that allows their donors to cover their processing fees so 100% of the donation goes to their cause. The estimated 9% you're inquiring about represents the fees to get 100% of your donation to your cause. If you didn’t cover the fees, your fees would be 0% and your charity would see 5.9% (CrowdRise fees) + 2.9% + $0.30 (credit card fees) less go to their cause.
All charitable platforms charge fees to fundraise on their site plus standard credit card fees. CrowdRise is the ONLY platform that has built functionality so the donors can cover those fees. Right now 93% of donors choose to cover the fees, which is pretty amazing. And, that means, on average, over 98% of money raised is going directly to the cause. That's less than credit card fees. So, while this may have been slightly confusing, please know that this pricing structure is awesome for the benefiting causes and Charities.
We really want to help and hope this explained everything. If you have any more questions, please email us at Quintas@CrowdRise.com and we’ll be ready to dig in.
Quintas
CrowdRise Customer Service Person