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Eileen B.

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1 Review by Eileen

OnlineCityTickets

  • OnlineCityTickets

“WILL NOT REFUND IF EVENT CANCELED”
10/6/21

I purchased tickets to an event that was later canceled. Despite contacting them multiple times, they will not refund my money. I emailed twice, which they ignored. Then they sent me to live chat and said that I had opened a dispute with my bank (which I had not). They repeated this lie but could not tell me which "bank" I had supposedly opened a dispute with. So now I have opened a dispute. This has been a lot of wasted time. Maybe they are okay if your event is not canceled or moved. But if so, good luck. I am still fighting to get my money back.

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