I ordered a very expensive coat the day they had their markdowns there were 4 left in my size. They charged my credit card and told me it will be delivered in two days. 11 days later the coat hasn't arrived. I called them and asked why and they told me that it was canceled. I never cancelled it. They don't have another coat to give me now. I lost their trust and and I will never buy anything in that store again. No other store did that to me before and I order clothing in many stores in line all the time. The order was done in the store by the manager of that store.