I DECIDED TO CLOSE MY ACCOUNT WITH TOPHATTER BECAUSE ONE: IT HAS BEEN CLOSE TO A MONTH SINCE I ORDERED MY PRODUCTS AND I STILL HAVE NOT RECEIVED THEM... AND TWO: TWO OF THE PACKAGES THAT I ORDERED AND PAID FOR BEFOREHAND, NEVER ARRIVED TO MY HOUSE, AFTER I RECEIVED TWO FALSE NOTIFICATIONS THAT THEY HAD BEEN DELIVERED, I CONTACTED TOPHATTER AND WAS TOLD THAT THE SELLER WAS NOT RESPONSIBLE OR LIABLE FOR MY UNDELIVERED PACKAGES AND JUST ASSUME THAT A NEIGHBOR STOLE THEM... SO, I WASTED A SUBSTANTIAL AMOUNT OF MONEY ON ORDERS THAT I NEVER ACTUALLY RECEIVED... NOT TO MENTION, THE PRODUCTS I DID RECEIVE WERE VERY POOR QUALITY AND HAD SURFACE SCRATCHES ON THEM... THEY LOOKED AS THOUGH THEY HAD BEEN USED AND THEN RESOLD BY THE TIME IT HAD GOTTEN TO ME... THAT IS VERY BAD BUSINESS AND IT IS THE QUICKEST WAY TO LOSE LOYAL AND GOOD CUSTOMERS LIKE MYSELF. I WILL NEVER ORDER ANYTHING ELSE FROM TOPHATTER AGAIN. I ENCOURAGE ANYONE ELSE CONSIDERING BUYING FROM TOPHATTER TO GOOGLE THEM AND CHECK WITH THE BBB FIRST. HORRIBLE FRAUDULENT SITE!